During setup, SORMAS will create default users and user roles. These roles are designed to cover the most common types of workers involved in the public health surveillance process from all levels.

 

The default user roles are:

Name Description
Administrator Grants access to SORMAS’ administrator user interface. Enabling the configuration and customization of the system.
Clinician Medical Doctor for specific Hospital or Clinic, entering new prescriptions and treatments for patients. 
Community Officer Community Health Worker responsible for data entry in the field.
Contact Supervisor Team lead of contact tracing teams.
Environmental Surveillance User User in charge of environmental surveillance, sample collection, tracking and analysis.
Event Officer Workers monitoring news sources (television, newspapers, social media, etc.) for possible events and entering them into SORMAS.
Hospital Informant Health Worker in a Hospital or Clinic who needs to access and enter a patient’s medical history and prescriptions.
Lab Officer Worker in a laboratory reviewing samples, requested pathogen tests and enters test results.
National Clinician Medical Doctor on a national level who can access all patient records, prescriptions and treatments.
National User Decision maker on a national level, accessing statistical analysis, situational reports and dashboards.
POE Informant Worker at a specific Point of Entry (e.g. Airport or Border Checkpoint)
POE Supervisor Team Lead at a Point of Entry (e.g. Airport or Border Checkpoint)
Surveillance Officer Worker at local or regional level responsible for analyzing real-time data coming in to SORMAS through different users.
Surveillance Supervisor Local or regional team lead of surveillance teams.

 

While these user roles will help you to start using SORMAS as quickly as possible, we recommend using them as a starting point and examples to create your own user roles, based on your specific country’s processes and requirements. This course will cover everything you need to know to do that later.

 

The same goes for the default users. They are created to support you in evaluating and testing the system, not for use in production. We heavily recommend to deactivate all default users in a production environment.

 

For production use, every user of SORMAS needs to have their own personal user account.
Never share your username or password with anyone for security and data privacy reasons!

Last modified: Tuesday, 28 April 2026, 1:55 PM